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TueviaTueviaManual

Rescheduling and cancelling a session

Move a single session to another date, time or room, or cancel it. The group’s other sessions stay as they are. Owners and anyone whose role can manage Groups can do both.

Edit Session for a group's session, with the Date, Start, End and Room fields and the Update Session button highlighted
  1. Date
  2. Start
  3. End
  4. Room
  5. Update Session
Edit Session
  1. On Sessions, press Edit on the session’s row. Edit Session opens with the session’s date, times and room.

  2. Choose the new Date.

  3. Enter the new Start time.

  4. Enter the new End time.

  5. Choose the Room.

  6. Press Update Session.

The same form opens from the pencil beside an upcoming session on the group’s page. On Groups List, View Sessions on a group’s row lists its sessions, and the pencil beside one opens Reschedule Session: choose the New Date, the New Time and the Room, and press Save Changes.

Cancel Session asking whether to cancel the session, with Yes, cancel session highlighted
  1. Yes, cancel session
Cancel Session
  1. On Sessions, press Cancel on the session’s row. Cancel Session asks Are you sure you want to cancel this session? This action cannot be undone.

  2. Press Yes, cancel session. No, keep it leaves the session as it was.

Cancel is on scheduled sessions and on sessions in progress.

  • … is already booked for … on … from … to ….
    Another session has the room at that time. Choose another time or room. The form warns you before you save: ⚠️ Warning: This time slot conflicts with 1 existing session(s). Please choose a different time or room.

  • session runs … but the academy operates …
    The new times fall outside your academy’s working hours.

  • end_time must be after start_time
    The end time is not after the start time.

  • A rescheduled session’s status becomes Rescheduled. Saving Edit Session does this even when the date, times and room are unchanged. Its row then has only Edit: it can no longer be started or cancelled from the list.
  • A cancelled session is Cancelled. It cannot be edited or take attendance, and it counts towards its group’s Progress. A cancelled one-off session can then be deleted; a group’s session cannot be deleted on its own.
  • No session is added in place of a cancelled one, and the group’s other sessions do not move.
  • Tuevia does not notify students, parents or the instructor when a session is rescheduled or cancelled.