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Transferring ownership

An academy has one owner. The owner can hand ownership to another employee, and becomes an Admin. Only the owner can do this, and it cannot be undone: only the new owner could hand it back.

Before you start

Section titled “Before you start”

The new owner must have accepted their invitation. Somebody whose invitation is still waiting is not offered.

Transfer ownership

Section titled “Transfer ownership”
The employees list, with the Transfer button on the owner's own row highlighted
  1. Transfer
Your own row
The Transfer Ownership dialog, with the new owner, the password and the Transfer Ownership button highlighted
  1. Select New Owner
  2. Confirm with your password
  3. Transfer Ownership
Transfer Ownership

  1. In People → Employees, press Transfer on your own row.

  2. Choose the new owner in Select New Owner.

  3. Enter your own password in Confirm with your password. It is asked for because the transfer cannot be undone.

  4. Read the Warning, then press Transfer Ownership.

Ownership transferred confirms it: You are now an Admin. Only the new owner can transfer ownership from here. Press Cancel to close it.

If something goes wrong

Section titled “If something goes wrong”

  • incorrect password
    The password is not the one you sign in with. Nothing has changed. Enter it again.

  • could not verify your password, please try again
    Tuevia could not check the password just then. Nothing has changed. Try again.

  • ownership can only be transferred to an active member
    The person has not accepted their invitation yet.

  • The transfer did not complete. Nothing has changed.
    Something else went wrong. Try again.

What happens next

Section titled “What happens next”
  • You keep an Admin’s access to everything day to day.
  • The new owner has the Transfer button on their row from now on.